| EMERGENCY NUMBERS |
| POLICE, FIRE, AMBULANCE 911 |
| KIDS HELP PHONE 1-800-668-6868 |
| CRISIS LINE 250-754-4447 |
| BULLY LINE 1-800-668-6868 |
| VICTIM SERVICES 1-800 -563-0808 |
| SEX ABUSE NURSE EXAMINER (SANE) 250-754-2141 |
| TENANT INFO HOTlINE 1-800-665-1185 |
| MENTAL HEALTH INFO LINE 250-310-6789 |
| SUICIDE LINE 1-800-SUICIDE (250-784-2433) |
| ALCOHOL and DRUG INFORMATION 1-800-663-1441 REFERRAL SERVICE |
| NON EMERGENCY NUMBERS |
| POLICE 250-754- 2345 |
| AMBULANCE 250-758-8181 |
| HOSPITAL 250-754 -2141 |
| CRIME STOPPERS 1-800-222-8477 |
| DROP IN PROGRAMS AND CENTRES |
| SPARE BLOX 250-756-5200 City Of Nanaimo Drop In Program - Free! 7-9PM Monday - NDSS Tuesday - Oliver Woods Wednesday - John Barsby School |
| NEUTRAL ZONE 250-753-8291 Tuesday, Wednesday, Thursday, 3-5pm Friday and Saturday, 3pm to 9pm |
| ONE STOP YOUTH CENTRE 290 Bastion Street For teens 13-18 years old Tuesday, Wednesday and Thursday, 5:30 to 9:30pm Saturday, 1pm to 5pm |
| SOUTHSIDE TEEN CENTRE 20 Fifth Street 250-754-3215 250-754-3220 11-18years |
| CRISIS COUNSELING CLINIC Walk-in Clinic 739-5710 Open 10am-7pm Monday to Friday Serves children, youth and adults. Located at Brooks Landing Mall 203-2000 Island Highway North |
| EMPLOYMENT |
| SUPPORTING EMPLOYMENT TRANSITIONS (SET) 250-714-0085 101-155 Skinner Street Assists the unemployed in accessing programs and Services throughout their job search. Monday-Friday 8:30 am-5:00 pm info@lbconsulting.com |
| NANAIMO YOUTH SERVICES(NY5A) 250-754-1989 290 Bastion Street Provides employment assistance for youth 15-30years of age. www.nysa.bc.ca |
| ALCOHOL AND DRUG SERVICES |
| VIHA - DISCOVERY YOUTH FAMILY ADDICTION SERVICES 250-739-5790 206-96 Cavan Street |
| ALCOHOL AND DRUG SERVICES 250-741-5554 405-495 Dunsmuir Street Free assessment, referral, and out-patient counseling for drug and/or alcohol users. |
| TILLICUM LELUM HEALTH CENTRE 250-753-6578 82 Haliburton Street Addictions Counseling; Building Better Babies; Men's Wellness Group; Diabetes Education; and Creating Healthy Families. Free testing and treatment for STD, HIV, HepC and Pregnancy. Monday-Friday, 9am-5pm |
| CENTRAL V.I. ADDICTION SERVICES Can also be connected by calling 1-800-663-1441 Regional program offering intensive out-patient treatment for women. |
| ALCOHOllCS ANONYMOUS 250-753-7513 212-285 Prideaux Street Monday - Friday, 9:00 am-5:00 pm. After hours - recording lists meetings and contact numbers. |
| NARCOTICS ANONYMOUS 1-877-379-6652 |
| ALANON 250-756-3068 250-758-8767 Support for friends and families of alcoholics. |
| ALATEEN 250-758-8767 250-756-3068 Support for teens with friends and families with alcohol problems. |
| HOUSING |
| NANAIMO YOUTH SERVICES (NYSA) 250-753-3212 e-mail housing@nysa.bc.ca Youth Residence is to provide safe,supportive, and affordable housing for youth between 16 and 19 years of age. The residence is a drug,alcohol, and violence free environment. |
| FRIENDSHIP LElUM YOUTH EMERGENCY SHElTER (12-18yrs) 250-753-8266 |
| NANAIMO AFFORDABLE HOUSING SOCIETY 250-755-1158 350 Prideaux Street Operates a complex for low income families and single adults with disabilities. |
| NANAIMO LION'S HOUSING SOCIETY 250-741-0025 Subsidized housing. |
| RESIDENTIAL TENANCY OFFICE 1-800-665-8779 24 hour recorded information line. |
| BC HOUSING 250-475-7550 |
| TENANTS' INFO HOT LINE 1-800-665-1185 Provides information on tenants' rights including eviction, repairs, security deposits and rent increases. Monday -Thursday, 9:00 am - 5:00 pm www.tenants.bc.ca |
| RESIDENTIAL REHABILITATION ASSISTANCE PROGRAM 1-877-487-2904 Provides forgivable loans to rehabilitate substandard housing for people on low incomes. Also for accessibility. www.canada.gc.ca |
| LEGAL |
| LEGAL AID 200-1585 Bowen Road, Monday to Friday, 9:30am-II :30am: 1 :00pm-3:00pm. Provincial call centre. www.lss.bc.ca |
| VICTIMS LINK 1-800-563-0808 Information and referral service for victims of crime throughout BC (24/7)www.vpl.vancouver.bc.ca/redbook.com www.communityinfo.bc.ca |
| VICTIM SERVICES 250-755-3146 303 Prideaux Street Offers support, information & referrals to victims of crime & their families. |
| JOHN HOWARD SOCIETY 250-754-1266 200-1585 Bowen Road Involves community in criminal justice. Offers community assistance and service work, restorative justice, forensic outreach and housing and public education. Monday to Friday, 8:30 am -4pm. |
| DIAL-A-LAW 1-800-565-5297 Information on the law |
| OTHER SERVICES |
| NANAIMO WOMEN'S RESOURCE CENTRE 250-753-0633 285 Selby Street Information, education, referral and support. Tues, Wed, Fri 10am-3pm Thurs 6:30pm-l0 pm |
| HARBOUR MISSION 338 Victoria crescent Sunday, Tuesday, Friday, 11 :00 am- 4:00 pm with Christian Service and lunch at 1 :00 pm |
| CHILD AND YOUTH MENTAL HEALTH - MINISTRY OF CHILDREN AND FAMILY DEVElOPMENT 250-741-3600 101-488 Albert Street Provides service to children and youth (up to 19) who are seeking assistance regarding a mental health concern. |
| NANAIMO FAMILY LIFE 250-754-3331 1070 Townsite Road Provides counseling and support services to individuals, families and groups who are seeking help with personal. emotional, social and relationship problems. |
| MINISTRY OF CHILDREN and FAMILY DEVELOPMENT Children's Helpline 250-310-1234 (Reporting of child abuse and neglect) Child Protection Unit 250-741-5444 Children's Resources 250-721-5701 |
| HAVEN SOCIETY 250-754-0764 PO Box 311 Children who witness abuse program counseling services. |
| OPTIONS FOR SEXUAL HEALTH 250-753-9511 204-285 Prideaux Street Birth control, pregnancy education,counseling. Appointments preferred. www.optionsforsexualhealth.org |
| CRISIS SOCIETY 250-754-4447 Crisis Line 250-753-2495 Office Line The Crisis Society offers a 24 hour confidential and anonymous crisis line as well as many community education programs and workshops. In addition, the Crisis Society runs a monthly suicide bereavement support group for those in our community who have lost someone they love to suicide. www.cvics.ca |
| PACIFIC CHILD CARE RESOURCE and REFERRAL PROGRAM 250-756-2022 3156 8arons Road Registry of caregivers and free childcare referrals to parents. Monday-Friday, 8:30am-4:30pm. Thursday, 8:30am-6:00pm. |
| NANAIMO and AREA RESOURCE SERVICES FOR FAMILIES 754-2773 201-170 Wallace Street Offers parent and teen mediation to families in conflict, as well as family therapy. Referrals through the Ministry of Children and Family Development. |
| NANAIMO COMMUNITY HOSPICE 1729 Boundal)'Avenue Tel: 250-758-8857 www.nanaimohospice.com |
| KIDS HElP PHONE 1-800-668-6868 Phone and web counseling, referral and information service for children and youth. Toll-free, national,bilingual, anonymous and confidential support, 24 hours a day, 365 days a year. www.kidshelpphone.ca |
| HAREWOOD FAMILY of COMMUNITY SCHOOLS 250-616-7984 Year round activities for youth at Fairview Community School, Georgia Avenue Community School, NDSS and John Barsby Community School. |
| LIFELINE HAREWOOD YOUTH PROGRAM 250-802-5433 |
| CEDAR COMMUNITY SCHOOLS 250-722-2414,local 249 Year round activities for youth |
| CENTRAL VANCOUVER ISLAND MULTICULTURAL SOCIETY 250-753-6911 |
| LOAVES AND FISHES 250-754-8347 1009 Farquhar Street Monday 5pm-7pm Wednesday 10am-12noon Thursday 1 pm-3pm Tuesday 8rechin United Church, 1pm-3pm |
| FACILITIES MAP |